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It is a disservice to the client to say YES. For their every whim and wants. A client may come up with impromptu plans for a design change, a marketing tactic or the school administration comes up with a new student competition idea. As a designer, a marketer or a school principal, your one YES can cost ...

But these people will have different reasons. Mainly two groups: A. Disappointed because you have changed. B. Disappointed because you have not changed. We have a choice to make here. Which group to disappoint is up to us.

Did you know that every time we narrate an experience, it changes a little bit? Over the years, the story changes completely. “So what?” you may ask. Think about this. You are investing your hard-earned money in a small amount every month. The moment you decide to invest is a crucial moment. Two reasons: 1. You’re telling a story about ...

That’s the moment all of us come across. Every day. No matter what kind of knowledge work we might be engaged in. You enrolled a student in your after-school classes, but you know it won’t work out. You agreed to run a social media campaign for a new client, but somewhere you know it won’t work out. The ...

When in 2011, Yuval Noah Harari published his bestseller ‘The Sapiens’, along with many concepts, it reintroduced the importance of gossip in the human social circle. Its primary purpose: survival. Gossip is an intimate act among a close circle of individuals. It serves as the reservoir of knowledge. Whatever idea, product or business is worthy of gossip, ...

If you force yourself to complete every book, two things will happen: 1. Soon, you will give up reading 2. It will take a long time to figure out what is your type That’s also true for work.

Every one of us needs to build the capacity to say NO. Not for ourselves. But to serve better. A bit paradoxical, huh? See, you might be a teacher, a marketer, an investment banker or a CEO. No matter what, you want to serve your customer, and your organization better. Better than yesterday. The industrial era is on ...

When startup/tech enthusiasts use the term ‘disruptive’, what they mean is a 10X better solution. Refined over a period of a few years. Earlier, a 10X better solution used to take a couple of decades to develop and refine. Even a millennium. When we develop a solution keeping ‘disruption’ in mind, we fail by our own standard. Paper ...

When a bookworm walks into your small book cafe. When a patient enters your operation theatre. When a tired parent knocks on the headmaster’s door. When a new fearful child enters your classroom. When a farmer visits your organic startup webpage. When a veteran reads your company and job description. Does it make them feel hopeful, empowered, creative or any noteworthy ...

And still, we think the table is of the wrong size. How many times do we find our values appreciated or depreciated by someone? Sometimes during a simple presentation or sometimes during a job interview. If you’re a software developer candidate, how do you know the interviewer knows more than you do? Or knows better than you ...